The Right To Be Forgotten
DATA DELETION
Protocol.
Play Store Compliance Standard
TalkPe Pro gives you absolute control over your digital footprint. Follow the instructions below to permanently delete your account, wipe your KYC media, and erase your interaction history.
01How to Delete (Inside the App)
The fastest and most secure way to delete your data is directly through the TalkPe Pro mobile application. This process is instant and irreversible.
- Open the TalkPe Pro app and log into your account.
- Navigate to the Profile section (bottom right corner).
- Tap on Settings (Gear Icon).
- Select Delete Account & Data.
- Confirm your choice. Your session will immediately end, and data will be wiped.
02Web/Email Deletion Request
If you have uninstalled the app or lost access to your device, you can request manual data deletion. Please send an email to support@talkpepro.com from your registered email address with the subject line "URGENT: Account Deletion Request". Our Trust & Safety team will process your request within 48-72 hours.
03What Happens When You Delete
- ✔
Identity & KYC Wiped: Your Name, Display Picture, Live Selfie, and 5-second Host Intro video are permanently deleted from our secure Firebase servers.
- ✔
Interaction History: Your call logs, game history (Reflex Arena), and friend connections are erased.
- ⚠️
Forfeiture of Virtual Assets: Any remaining Diamonds in your wallet, or pending Host rewards, will be permanently forfeited and cannot be recovered or refunded.
04Data Retention Exceptions
While your personal profile is deleted, we may retain certain anonymized device identifiers (Hardware ID) strictly to enforce our Zero-Tolerance Ban Policy (e.g., preventing a previously banned malicious user from creating a new account). Furthermore, financial transaction records processed via Google Play Billing are retained by Google as per their legal compliance policies.
Questions regarding data privacy? Reach out to support@talkpepro.com